Among the biggest logistics companies in the world, fedex customer service has a huge number of employees in a wide range of numerous job positions. As you might imagine the majority of these FedEx jobs are consumer facing roles and a large proportion of employees are couriers.
Being a FedEx courier you are responsible for collecting and delivering documents and packages for both individuals and businesses. The kinds of deliveries you are making are largely dictated by the route. For those who have an urban route which covers city centers, etc after that your deliveries will largely be business deliveries and you may be expected to make many collections and drop offs a day as the distance you will need to travel in a densely populated area will likely be less from drop to lower. If your route is a lot more rural then your consignments may well be more different and will contain an increased ratio of deliveries to individuals. As addresses in rural areas can be many miles apart you may well have less deliveries than on an urban route. Many FedEx couriers prefer this kind of route while you take more time driving whereas in towns and cities you will end up making many deliveries a quick distance apart as well as having to deal with rush hour traffic and congestion.
If you are considering applying for employment being a courier then you should be aware of the task requirements. There are no formal qualifications necessary to become fedex hq although a solid education and experience with driving jobs can only help your chances. Obviously you will need to have a driving licence and also have a relatively clean driving record. You will also must demonstrate your organisational skills, flexibility and excellent customer support standards since you are the face of the company when you make your collections and deliveries. Practical training is provided ‘on the job’ – in case you are unfamiliar with this kind of work then you certainly may well work alongside a seasoned courier for some time when you understand the ropes.
The specific procedures of delivering your consignments is fairly straightforward and you will definitely probably pick it up pretty quickly. The largest challenge in the beginning will likely be learning your route – in the event you aren’t acquainted with the region you happen to be delivering in then in the beginning you’ll spend a lot of time looking at maps and blindly after the sat-nav. Once you have got your bearings however you will find that you can get the job done a lot more quickly and efficiently – understanding the quickest techniques for getting from A to B whilst avoiding traffic congestion is actually a skill that can transform a long day relaxing in jams to a nice easy day plus an early finish!
One element of fedex customer service being a courier which many find appealing will be the independence you might be given. You will find the benefit and security of doing work for a sizable company – but once you have set off on your rounds for your day you are own with nobody constantly watching over you. Which means that you can apply your own initiative in your work. Obviously you will find set standards that you simply cmweoc stick to in order to deliver great company to your clients but essentially you are given a task for your day and then its your choice to choose the simplest way to complete the job.